• Personalised Santa Tray
  • Personalised Santa Tray
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Mels Craft Page

Personalised Santa Tray

Personalised Santa Tray

£7.00
£7.00
Sale Sold out

Personalised Santa Tray – A Magical Christmas Gift

Make Christmas Eve even more special with a Personalised Santa Tray, perfect for leaving treats for Santa and his reindeer.

  • Add Your Own Name – Personalise with “Love, [Your Name]” for a unique touch.
  • Choose Your Font – Select from a variety of festive, classic, or fun fonts.
  • Pick Your Font Colour – Match your holiday theme with a colour of your choice.
  • High-Quality & Durable – Designed to be used year after year.
  • Perfect for Family Traditions – A wonderful keepsake to create magical moments.

Make Santa’s visit extra special with a tray just for him.

Order now and create a magical Christmas Eve tradition.

Shipping & Delivery

Shipping Policy

At Mel’s Craft Page, we ensure that every item is crafted with care and delivered to you in a timely manner. Below are the details of our shipping process:

1. Production Time

  • Personalised Items: Most custom orders take 1-2 working days to create before dispatch.
  • Memory Items (e.g., Memory Blankets):
    • We begin the order once we receive your fabric/materials.
    • Creation time is 1-2 working days after receiving the materials, after which the item will be shipped.

2. Shipping Options & Costs

We offer two shipping options within the UK:

Standard Delivery:

  • Estimated delivery: 4-5 working days
  • Cost: £5.00

Express Delivery:

  • Estimated delivery: 1-2 working days after dispatch
  • Cost: £7.00

3. Shipping Timeline for Memory Items

For items that require you to send in memorable fabrics (e.g., clothing for memory blankets):

  • Production begins once we receive your fabric/materials.
  • After 1-2 working days of creation, the item will be shipped via the delivery method of your choice (Standard or Express).
  • Please ensure that the materials are securely packaged and sent using a tracked service, as we are not liable for any items lost or damaged during transit.

4. Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with a tracking number so you can follow the progress of your delivery.

5. Delivery Delays

While we strive to meet delivery timelines, unforeseen delays due to postal services or weather conditions may occasionally occur. If your order is delayed beyond the expected time, please contact us for assistance.

6. International Shipping

Currently, we only ship within the United Kingdom. If you are interested in international shipping, please get in touch, and we’ll do our best to assist.

Return Policy

Returns & Refund Policy

At Mel’s Craft Page, we take pride in creating personalised, handmade gifts that hold special meaning for you and your loved ones. Due to the bespoke nature of our products, we have specific guidelines regarding returns and refunds. Please read the following carefully:

1. Personalised & Handmade Items

All our products are personalised and handmade to order, making each item unique. As a result:

  • Items cannot be reused or resold once created.
  • Refunds are offered at 50% of the original purchase price due to the cost of materials, time, and effort involved in crafting your custom item.

2. Returns Policy

If you are not fully satisfied with your purchase, you may return the item under the following conditions:

  • Return Postage: Customers are responsible for the cost of return postage.
  • Condition of Return: The item must be returned in its original condition within 14 days of delivery.
  • Once the item is received and inspected, a refund of 50% of the original price will be processed.

3. Customer-Supplied Materials (e.g., Memory Items)

For products such as memory blankets, where customers provide sentimental fabric or materials:

  • We are not liable for any loss or damage to materials sent to us via post.
  • It is the customer’s responsibility to ensure these materials are securely packaged and tracked when sent.

4. Faulty or Incorrect Items

In the rare instance that you receive a faulty or incorrect item, please contact us within 48 hours of receiving your order. We will assess the situation and offer a suitable resolution, which may include a replacement or partial refund.

5. Non-Returnable Items

Due to the customised nature of our products, we cannot accept returns for:

  • Personalised items that were made according to the customer's specifications.
  • Items damaged due to improper handling by the customer.

6. Contact Us

If you have any questions about our Returns & Refund Policy, please get in touch:
📧 Email: 
📞 Phone: 

Thank you for choosing Mel’s Craft Page where every item is made with love and care. ❤️

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